WPS
WPS — Wisconsin Physicians Service — is the contractor that processes TRICARE for Life medical claims. Reach it at 866-773-0404 or tricare4u.com; it's where form DD2642 reimbursement requests go, with a one-year filing deadline from the date of service.
The back office of TFL
With Original Medicare, WPS works invisibly — Medicare's crossover delivers claims automatically and the explanation-of-benefits arrives without your involvement. It becomes a name you know in exactly the situations the claims guide catalogs: a provider who can't bill TFL (commonest under a Medicare Advantage pairing), overseas care, or any out-of-pocket payment needing a DD2642 behind it.
The numbers worth saving: customer service 866-773-0404, the tricare4u.com portal for claim status and EOBs, and the one-year clock that forgives nothing. Pharmacy questions belong to a different contractor entirely — Express Scripts, 877-363-1303.
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