The MISSION Act: when the VA pays for care outside its walls
The VA MISSION Act lets eligible veterans get VA-paid care from community providers when any one of six criteria is met — including drive-time and wait-time standards (30 minutes for primary care, 60 for specialty; 20 days for primary care appointments, 28 for specialty) — plus a walk-in urgent care benefit at in-network community clinics.
The six doors into community care
You may qualify for VA-paid care from a community provider if any one of these is true:
- The service you need isn't available at a VA medical facility
- You live in a state or territory without a full-service VA facility
- You qualify under the "grandfather" distance provision carried over from the Choice Program
- The VA can't provide care within designated access standards — average drive times of 30 minutes for primary care and mental health or 60 minutes for specialty care, or appointment waits of 20 days for primary care / 28 days for specialty
- You and your VA provider agree community care is in your best medical interest
- A VA service line doesn't meet certain quality standards
Community care still starts at the VA: your VA care team confirms eligibility, the VA authorizes and schedules (or you self-schedule with an in-network provider once approved), and the VA pays the community provider directly. Your copays match what the same care would cost at a VA facility — community care isn't a premium tier.
The urgent care benefit
Separately from authorized community care, enrolled veterans who've received VA care in the past 24 months can walk into an in-network community urgent care clinic for minor illnesses and injuries — no prior authorization. Copays follow the urgent care schedule: free for the first three visits each year in priority groups 1–5, $30 otherwise, and always free for a flu-shot-only visit. Find in-network locations through the VA facility locator before you go — out-of-network urgent care isn't covered under this benefit.
What MISSION Act care doesn't change
- It's authorization-based. Outside the urgent care benefit and qualifying emergencies, community care needs VA approval first. A civilian specialist you booked yourself isn't covered retroactively.
- It's not insurance. Eligibility is evaluated per episode of care against the criteria above — it travels with the referral, not with you.
- Prescriptions route back. Community providers' prescriptions are generally filled through VA pharmacy (urgent-care scripts have a short-term local-fill process).
MISSION Act access standards solve for distance and wait times inside the VA's authorization system. Medicare solves for everything outside it — the unauthorized second opinion, the out-of-network ER, the specialist you want without a referral chain. Many veterans treat them as complements: MISSION Act for VA-coordinated care close to home, Medicare for unconditional access everywhere else.
Your benefits mix is unique. A licensed agent can review how Medicare options coordinate with your VA, TRICARE for Life, or CHAMPVA coverage — at no cost and no obligation.
Find a Medicare AgentOr compare plans yourself at PlanMatch.com, or contact Medicare.gov / 1-800-MEDICARE.
Frequently asked questions
What are the MISSION Act drive-time and wait-time standards?
Do I pay more for community care than VA care?
Can I see any doctor under the MISSION Act?
Is VA urgent care free?
You earned these benefits. Make them work together.
Whether you keep exactly what you have or add Medicare coverage alongside it, the right answer depends on your health, budget, and how you like to get care.
No cost, no obligation. You can also get help from Medicare.gov, 1-800-MEDICARE (TTY 1-877-486-2048), or your local SHIP office.